US Airways Loses 83-year-old Grandmother

If you think you're having a bad week, Elfride Kuemmel is having a worse one. The 83-year-old grandmother was on her way home to Florida when a US Airways employee wheeled her onto the wrong flight. Instead of landing in Tampa where her daughter Vera was waiting, she found herself in Puerto Rico.

Initially, US Airways told her she would have to spend the night in the airport, but thankfully, they realized the error of their ways and saved face by providing a hotel room and first-class return ticket free of charge. Chalk it up to incompetence and add it to your list of airline blunders. Maybe US Airways should consider changing their motto from "Fly with US" to "Lose Yourself (or someone you love) with US."

H/T: Consumerist