Showing posts with label US Air. Show all posts
Showing posts with label US Air. Show all posts

Tuesday, June 23, 2009

Airlines Set to Charge You for Not Checking Bags Online


Checked bag fees are, quite arguably, the devil. There's nothing more irritating in my mind: how can you rationally travel somewhere without taking bags? Exactly. And so, airlines, in my humble opinion, are taking advantage of folks by charging for checked bags.

A few of the airlines have decided to actually increase that too, according to Budget Travel, tacking on $5 fees for folks that don't check their bags before they get to the airport.

That's right. More baggage fees! United and US Airways are the big culprits here, too, because they already charge $15 for the first bag and $25 for the second ... now, if you pay those fees at the airport, they will charge you an additional $5. (Yes, it's very much like rebooking at the terminal -- for whatever reason, they want to charge you and additional $15.)

But are there other airlines instituting similar policies? Of course there are! Delta and Northwest will begin charging an additional $50 for a second checked bag on international flights (which I wouldn't really have a problem with, save the fact that you almost always need two bags when traveling to another frigging country). And Alaska Air will charge $15 for the first checked bag. I have no problem with this, since I don't go to Alaska. Although I'm sure Alaskan travelers may have some beef, since you dont' exactly take day trips up there.

The long and short here is that you're always, always, always smarter to just carry-on two bags when possible (and to pack accordingly, obviously) but the reality is that a lot of people simply can't manage to get all their stuff in that amount of space.

And while it's nice to see the airlines "stimulating the economy" by "trying not to go bankrupt," I'll be honest -- at some point, these baggage fees are going to send enough people far enough over the top where we score a giant boycott and dump all the tea in the ocean. Or something.

Monday, February 23, 2009

Breaking: U.S. Airways Announces Return to Free Drinks for All Flights

Ramsey Qubein is Travelin' Light's on-the-road correspondent.

US Airways management is reversing its decision to sell drinks in the Economy cabin bringing free soda, coffee, tea, and, yes, even water back to the traveling public. Since the idea was announced in 2008, passengers and flight attendants have dealt with grumblings that the charges were a step too far on the "fee front".

Management claims that Coach passengers were not booking away from the carrier due to the charge and that there was no significant dip in passenger satisfaction (their justification for keeping the charge, one they had hoped other airlines would match).

Anecdotal evidence suggests that customers were indeed booking away and dissatisfied with the nickel-and-diming approach. Thankfully, the Tempe, Ariz.-based airline will adjust the program to free non-alcoholic drinks in the main cabin. Alcoholic drinks and certain specialty items will remain for sale as on other airlines.

The sale of drinks produced cleaner cabins as there was less trash from drink cans on board and subsequently less use of the restrooms. But, as the only airline in the United States to charge for a cup of water, this change is a step back in the right direction for US Airways passengers. Now, if only the ridiculous $50 surcharge to book so-called "free" award travel would be erased!

Thursday, February 5, 2009

Flight 1549: Full of Bird Body Parts

Good news is abounding for those folks who are waiting on their luggage from Flight 1549: you might not have to hold out that long. That's because the investigation on why the flight crashed is already underway and in case it wasn't abundantly obvious, there was a bird involved.


According to the National Transportation Safety Board (via Airline Biz):
"The left (#1) engine, which was recovered from the Hudson River on January 23 and subsequently shipped to the manufacturer in Cincinnati where the NTSB is directing a teardown, was found to contain bird remains.

"The organic material found in the right (#2) engine has also been confirmed to be bird remains. The material from both engines has been sent to the Smithsonian Institution in Washington where the particular bird species will be identified."

[...]During the accident flight, the flight data recorder revealed no anomalies or malfunctions in either engine up to the point where the captain reported a bird strike, after which there was an uncommanded loss of thrust in both engines.

Well, gee, thanks for the heads up, folks. It's refreshing to know that the obvious problem here -- a bird flying into the engine of a plane -- caused the obvious effect: the plane crashed. It's especially nice to feel the soft touch of security that comes from wasting millions of dollars to find this out. 

On the bright side, we did get to see Flight 1549 towed through town!

Wednesday, November 19, 2008

Southwest Buys $7.5 Mil Worth of LaGuardia Landing Spots, Which Is Called 'Making a Statement'

It's no secret at all that the economy is currently "not good". Such circumstances make it tough for businesses to break even -- I feel like driving down the road I see 'Going Out of Business Sale!' signs littering the curbs -- much less prosper.

And the airline business has been hit up a little bit too. But apparently, that's not stopping Southwest Airlines, who announced today that they have purchased $7.5 million worth of landing spots at LaGuardia Airport in New York City from ATA Airlines.

"It is our intent, with the successful conclusion of the transaction, to make plans to initiate service from LaGuardia," said Southwest CEO Gary Kelly. "Even in this volatile environment, we have said we must monitor the competitive landscape and take advantage of prudent market opportunities."
And yes, technically Southwest did purchase ATA (now bankrupt) as a whole. But they seem to have zero interest in actually acquiring anything other than the landing spots, which says something pretty stout about their play in this tough market.

Southwest has clearly been marketing themselves as an airline that doesn't tack on surcharges to customers for baggage check-in, reservations by phone, non-refundable ticket refunds or curbside check-in.

So, yeah, couple their "consumer-first" attitude with this strong financial push to wedge themselves in a major market means that SW understands people are going to keep flying -- there's no better time to travel than now, actually. And by locking themselves into a major spot in one of the world's biggest airports, they appear at least poised to take a run at the "Big Three" of Delta, U.S. Airways and American.